Edwin Lim
User Experience | Product Design (AI/ML)

Hi, I’m Edwin
I’m a designer dedicated to creating intuitive, easy-to-navigate experiences. I’m an advocate for enhancing productivity, usability and earning brand trust.
Why work with me?
I prioritize a problem-centric over a solution-first approach. I focus on why product features are needed, not just whether we built them right.
I balance user goals with business outcomes. I assess tools and features based on their measurable value to customers, always considering impact and return on investment.
I clarify uncertainties, improve UI consistency, remove friction points before they compound, and identify AI automation strategies to reduce time-consuming tasks.
Who have I worked with?
I’ve crafted memorable experiences for adidas, AT&T, Blue Shield of California, H&R Block, OneTrust, Philips, and Visa, improving product engagement and earning customer experience awards.
My design work is subject to confidentiality agreements. Reach out to view case studies. info@edwinlim.ca | LinkedIn/edlimca